- inclusions / exclusion
- Terms & conditions
TODAY’S HIGHLIGHTS: Transfer to the HOtel. Evening transport to the Gran Vía district. Welcome to Madrid! Upon arriving at the airport we will be waiting to transfer you to your hotel. You can enjoy free time until the beginning of your tour. Please, check the informative posters placed at the hotel reception area which have all the information about the welcome meeting with your guide and fellow travellers. Towards the end of the day, we provide transfers to the Egyptian Debod Temple, Plaza de España and Gran Via; a vibrant district where you can dine at your preferred Restaurant:Indian, Chinese, Spanish and Middle Package Cost Itinerary Eastern are some of the options available.
Overnight stay: Madrid
Meal: No Meals
TODAY’S HIGHLIGHTS: Madrid city tour. Stroll through the Retiro Park. Visit to the Las Ventas bullring. Evening transfer. The morning starts with a comprehensive tour through the center of Madrid including the Paseo del Prado, Cibeles, Neptuno, the Gate of Alcalá, Plaza de Colón and Plaza Mayor. We then will visit Retiro Park, an oasis in the city center, wherewe will see the lake and the Glass Palace. A visit to Las Ventas Bullring (admission included) is next. This is one of the most famous bullrings in the world where we will learn about the tradition of the “corridas” at TheBullfighting Museum. Enjoy the rest of the afternoon at your own leisure. At sunset we will provide a transfer to Plaza de Oriente, opposite the Royal Palace, an elegant and bustling area with many restaurants serving different cuisines, such as local panish food, international and Chinese. Enjoy a pleasant dinner of your choice. At the end of the evening we will return to the hotel.
Overnight stay: Madrid
TODAY’S HIGHLIGHTS: Mediaeval Cáceres. Chapel of bones of Evora. We leave Madrid and travel towards Extremadura. In CACERES you can have lunch and stroll in the historic centre, one of the best preserved mediaeval and Renaissance open complexes in the world. Once in Portugal, we will stop in EVORA, aWorld Heritage city with it white streets, its Renaissance palaces and its cathedral. We will include entry to the impressive chapel of bones, builtusing 5,000 skeletons! LISBON, arrival at the end of the afternoon.
Overnight stay: Lisbon
Meal: Breakfast & Lunch
TODAY’S HIGHLIGHTS: City Tour of Lisbon. Evening transfer. In the morning we will have a sightseeing tour with a local guide. We will visit the traditional neighborhoods including the Belem district, which is the birthplace of the great Portuguese navigators who sailed the oceans in the Fifteenth Century. We will have a look around the Monument of the Discoveries, Belem Tower, and the beautiful Jeronimos Monastery, a UNESCO World Heritage Site. Enjoy the free afternoon when you are freeto explore the city at your own leisure.In the late afternoon, we will have a transfer to the Restauradores Square,a public square with plenty ofrestaurants and cafes. We suggest youride the Elevador Da Gloria funicularthat takes you to the viewpoint of SanPedro with beautiful views over Lisbon and the Bairro Alto. Return to the hotel.
Overnight stay: Lisbon
Meal: Breakfast Only
TODAY’S HIGHLIGHTS: Fatima Shrine.Visit Porto and the old cellars. We willhead to the north of Portugal and visit FATIMA, an important sanctuary. Wewill continue on our way through toPORTO, Portugal’s second largest city.We will ave time to have lunch and then go on a sightseeing tour of this city, which sits on the bank of theDuero river, and its historic Citycentre. We will also include a visit tothe old cellars. Free time.
Overnight stay: Lisbon
Meal: Breakfast Only
TODAY’S HIGHLIGHTS: Cable car ride to the Bom Jesus Sanctuary. Wine and Mussels tasting during the boat trip. Visit to Santiago de Compostela. On this day we will travel through beautiful landscapes. In the city of BRAGA, we will get on the world’s oldest cable car to ride up to the Santuário do BOM JESÚS, where we will enjoy its gorgeous views. We recommend trekking back down inorder to admire its beautiful stairway.Then, we will resume our trip andhead to Galicia. We will visit thehistoric town of CAMBADOS in RíasBaixas where we will go on a glassbottom boat trip in which we will learnabout the production of mussels andoysters. Wine and mussel tastingincluded. At lunchtime we will arrive n SANTIAGO DE COMPOSTELA, wherewe will go on a guided tour with a localguide. This town was a famous pilgrimage destination since the Middle Ages.
Overnight stay: Lisbon
Meal: Breakfast Only
TODAY’S HIGHLIGHTS: Beautiful landscapes. Lugo city center. León.We will travel along the Camino de Santiago (Way of St. James) to Castile. In LUGO we will have time to visit the historic town center and Roman walls, which were Declared a UNESCO World Heritage Site. We will make a stop on route in O CEBREIRO, a small Galician stone village. Arrival in LEÓN at lunchtime, where we will have time to visit the Gothic cathedral with its stained-glass windows and to stroll through the historic town center. We will depart Leon at around 17:00h and arrive in MADRID at around 21.00h. Note: In case the group is small, the portion of the trip from Leon to Madrid may be done by train or regular Transport.End of our services.Please, check the time of your flight in case you might need an additional night.
Overnight stay: Madrid
Meal: Breakfast Only
Have a Leisure Breakfast at hotel. Later Get Transferred to Airport and fly back to Your country with fond memories
Meal: Breakfast Only
inclusions / exclusion
- Funicular: to Bom Jesus Sanctuary in Braga
- Ticket admission: Las Ventas bullring in Madrid, Chapel of Bones in Evora , Old cellars in Porto
- Evening transfer: Debod Temple and Plaza de España and Plaza de Oriente in Madrid, Restauradores Square in Lisbon
- Boat: Wine and mussel tasting in a boat trip in Cambados
- City tour in: MADRID, LISBON, PORTO, SANTIAGO DE COMPOSTELA
- Includes arrival transfer
- Travel by bus with English speaking guide, basic travel insurance,
- Daily Breakfast at the Hotel
- 04 Nights’ Accommodation In Lisbon
- 03 Nights’ Accommodation in Madrid
- Return flight with Air Pegasus
- ● Entrance ticket of monument, Museum, and Other activities.
- Cost of excursions, city sightseeing, entrance fees and local guides availed of by the passengers,other than that mentioned in Package Inclusions’
- Meals other than what is mentioned in ’Package Inclusions’
- Any item not mentioned in inclusions
- Tips of any nature i.e. drivers, guides etc.
- ● Any expenses of personal nature such as porterage, laundry, wines, mineral water, food and drink not in the regular menu provided by us, mini bar, telephone calls, pay channels etc.
- Cost of lunch and dinner
- ● Visa & Insurance
Terms & conditions
Complaints: In the event the Client has a complaint about any of the product arrangements the client must raise the complaint immediately with a houseoftours.com employee or legal representative so that houseoftours.com can use its best endeavors to rectify the problem. houseoftours.com cannot rectify a problem it is unaware of. Failure to complain immediately will extinguish or at least reduce houseoftours.com liability to pay compensation. Although every effort will be made to resolve a complaint to the customer’s satisfaction, it is specifically recorded that houseoftours.com in no way accepts liability for any claim.
Client Exclusion and Local Law: Clients agree to accept the authority and decisions of houseoftours.com and its supplier's employees and representatives whilst on tour. If in the opinion of such persons, the health or conduct of a client before or after the departure appears likely to endanger the safe, comfortable or happy progress of the tour, the client may be excluded from all or part of the tour without prior notice or any liability on the part of houseoftours.com In the case of a client’s ill health houseoftours.com may make such arrangements as it sees fit and recover the costs thereof from the client. Passengers agree to comply with the laws and regulations of the countries they travel. houseoftours.com shall not be liable for any clients who commit illegal or unlawful acts whilst on tour.
Health and Conduct: All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary of their chosen tour as described in the brochure. Any clients with pre-existing medical conditions or illness must declare the true nature of such conditions at the time of booking, and make arrangements for the provision of any medication or other treatment which may be required during the tour. Such a client is required to provide a medical statement from a General Practitioner to confirm they are fit to travel. Failure to make such disclosure will constitute a breach of these booking conditions and relieve houseoftours.com from any obligations and liability.
Passport and Visas: It is the client’s responsibility to obtain correct, current and valid passports and re-entry permits where required. houseoftours.com will not be liable for any consequence of any nature arising from the customer failing to ensure he / she has complied with such requirements.
Travel Documentation: It is the responsibility of the clients to be in possession of a valid passport, visa permits, all necessary travel documents, vaccinations, preventative medicines and other medical certificates that may be needed to travel. houseoftours.com is not liable for damages arising from changes in regulations or laws to the necessary travel document requirements. Information about these matters is given in good faith by houseoftours.com but without liability. It is important that you check all details provided on your travel documentation are correct upon receipt. If there are any inaccuracies, please contact the houseoftours.com immediately. All passengers are will be personally responsible for ensuring they are in possession of the correct and necessary documentation prior to departure
Delays: houseoftours.com will not be liable for any delays prior to departure or during travel to any hotels / resorts brought about by airline technical difficulties, strikes, weather conditions or any other circumstances out of our control. Any expenses relating to these unscheduled extensions will be for the passengers own account.
Liability of houseoftours.com: houseoftours.com acts as the Tour Operator only on behalf of the suppliers and accordingly accepts no liability whatsoever for loss, damage, injury, accident, delay or any other irregularity arising whatsoever. houseoftours.com products and in particular adventure activities contain an element of risk to the personal safety of the client that other package holidays may not contain. By accepting these booking conditions clients are aware of the risks inherent in their chosen travel and clients undertake such risks at their own volition. houseoftours.com accepts no liability of client's damages where houseoftours.com has fulfilled its duty of care to clients by providing products of a reasonable standard. houseoftours.com has no direct control over the provision of services / facilities by the relevant suppliers and hence we do not accept liability for errors or omissions by the suppliers. houseoftours.com accepts no liability if there has been no fault on the part of houseoftours.com or its' suppliers and the reason for the claimed damages was either the client's fault or a result of unusual circumstances beyond the control of houseoftours.com by force majeure and the consequences of which could not have been avoided even with all due care. In respect of carriage by air, sea and rail and the provision of accommodation, houseoftours.com liability in the said cases will be limited in the manner provided by the relevant international conventions. houseoftours.com accepts no liability if additional costs to the client are incurred through delay, accident or disruption of the product(s) beyond the control of houseoftours.com by force majeure.
Travel Insurance: Adequate insurance is mandatory for all clients to cover at least but not limited to medical and repatriation expenses, loss of luggage, cancellation or curtailment of a Product and should not exclude any planned adventure activities from the time of booking for the full duration of the Product as a minimum. A client and their personal belongings are the sole responsibility of themselves. houseoftours.com accepts no liability on the client's behalf where houseoftours.com has provided a product of a reasonable standard. Clients are fully responsible for arranging their own travel insurance. Should the insurers dispute their liability for any reason, the client will have recourse against the insurers only.
Surcharge rates may be applicable on the entire package, depending upon the final date of travel, during exhibitions, conferences, Christmas, New Year period etc.
Inclusions and Exclusions of package price: The price of any holiday booked includes only the items specified. It does not include items of a personal nature including, but not limited to, personal insurance, transport to your outbound airport unless specified, refreshments, telephone calls, laundry, gifts, meals and beverages unless specified, optional excursions, passport and visa fees, porterage, gratuities or taxes, unless otherwise specified, which shall in each and every case be the responsibility of the client. Hotel check-in/check-out times are fixed and there are no guarantees for early/late check-in/out unless paid for by the client.
Product Information: All product information has been published by houseoftours.com in good faith and houseoftours.com will use its best endeavors to operate all products. houseoftours.com reserves the right to change any of the facilities and services described in its website and publications and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment resulting from any change. houseoftours.com reserves its rights to change selected hotel to same category accommodation, due to any extraordinary circumstances
Cancellation due to visa rejection: It is the Embassy who takes the final decision when it comes to approving or rejecting your Visa. Unfortunately, they do not accept any influences while making this decision. This makes it difficult for us to refund any amount (if applicable) in case the Embassy has decided to reject your application (though we don’t like it when that happens). At your port of exit, it is the immigration officials who make the final decision about your immigration clearance and granting/ rejecting your visa. This makes it difficult for us to refund any amount (if applicable) if your travel is affected by these decisions (Again, we don’t like it when that happens).
Cancellation by clients: First things first- your comfort factor is important to us! That is why we follow a pretty simple and straightforward refund policy. It’s OK to change your mind and that is something we at houseoftours.com respect and understand. Unforeseen circumstances may occur and at times you may need to change plans. Just so you know, all the information that follows applies to not one, not two, but all our platforms. While our priority is to make sure you have zero impact while changing plans, we also make sure that the services (visa, hotels, flights etc.) you had chosen are blocked with our service providers to create those wonderful memories. This means that for any change of plans, our service providers would charge us a flat fee based on their refund policy. It is these charges that we formulate as a refund policy, that's all! After issuance of vouchers, customized packages are non-refundable. In certain cases, our partners which include the airline, hotel and ground handlers may provide refunds specific to a package, in which case, we keep up the transparency and provide the refund to you after deduction of houseoftours.com refund charge of AED 150 per guest. Advance payments: All advance payments are used to pre-pay the blocked inventory and services and hence it’s fully non-refundable at any given point (though we don’t like it when that happens). A no-show from your end too is fully non-refundable, we are sorry! Timeline: To exceed your expectation, we process all refund requests post validation on the same day i.e. within a TAT of 24 hours. Within the next 7 to 14 days, the amount would be reflected back to the same mode from which you had made the payment. We might amend the Refund Policy from time to time based on updates from our service providers and Airlines. The policy updated on our website would be applicable on the requests raised at any point in time.
Cancellation by houseoftours.com: houseoftours.com reserves the right to cancel or amend any confirmed bookings in any circumstances , however houseoftours.com will not cancel any guaranteed departure product except in unusual circumstances of force majeure defined here as war, Threat of war ,riot, civil strife, terrorist activity , natural disaster or nuclear disaster, adverse weather conditions, flight cancellation or any other circumstances beyond control of houseoftours.com. If houseoftours.com is forced to cancel the booking or anyway change the tour due to unlikely events like the one mentioned earlier, no compensation or services will be delivered to the customer or not liable to refund the customer. In Events where houseoftours.com is unable to provide the tour booked apart from the reasons mentioned above, houseoftours.com will return the Client the amount paid(less any insurance premiums paid) or offer an alternative date or holiday of comparable standards. In such circumstances, holiday offered for alternative date or comparable standards, the difference in amount has to be paid by the customer. Since it is not possible to directly inform the clients about the changes or amendments that we are making, Clients should ensure themselves to visit our website periodically. We reserve the right to make changes that are not significant and to correct minor or obvious errors in client’s booking details at any time without any liability to the client. Any requested change cannot be guaranteed. If any number of the party is prevented from travelling because of death, injury or serious illness of the client, close relative or friend, redundancy or jury service, and the ticket has been booked, it will not be possible to transfer the booking to another person or departure date or tour of similar standard, but company may take account of the sincerity of the situation to resolve the issue in favor of the client. houseoftours.com will not pay fees charged to the Client by the Client’s bank for processing the credited amount. Once hotel reservations have been confirmed, houseoftours.com reserves the right to substitute hotels listed with others of similar category. Hotels reserve the right to close facilities due to operational reasons without prior notice
Payment and Pricing Policy: Your reservation request will be confirmed upon receipt of the full payment due at the time of booking. Please be aware that some of our airfares and land arrangements need to be paid in full at the time of booking and carry a 100% cancellation charge and non transferable. In these cases you will be notified at the time of booking. Although every effort will be made to confirm your request, please note that travel arrangements are not confirmed until you receive our written confirmation and houseoftours.com reserves the right to make changes if required. Before a booking is confirmed, houseoftours.com reserves the right to amend price of product due to any circumstances outside the control of houseoftours.com such as but not limited to changes relating to governmental action, increases in transportation costs (including schedule airfares and the cost of fuel) changes in any dues, taxes or fees chargeable for services (including landing taxes or embarkation / disembarkation fees at airports), increases in admission fees and hotel rate adjustments / availability. Advertised prices are also subject to seasonal changes, exchange rates and may vary slightly. Payments can be made via bank transfers, Visa or MasterCard. Please be aware that airfares need to be paid in full at the time of booking and carry a 100% cancellation charge. For all other services the cancellation fees in the next paragraph "Amendments and cancellation by clients" will apply.
Name change amendments: At the time of making the booking, you must provide full correct names as they appear on your passport. Please note that airlines do not permit name changes on issued tickets. houseoftours.com will not be held responsible for any charges that may incur for the incorrect submission of names. It is recommended that you submit passport copy while submitting preferred travel dates for your vacation.
Contract and Booking: A 'Client' is all persons named on the booking form intending to travel with us. A 'Product' is any service sold by houseoftours.com. All clients will be deemed to have read, understood and accepted all of our booking conditions. In order to confirm a booking the agent must have full payment of all payments due. A contract between the client and houseoftours.com comes into existence once we have confirmed the booking in writing and issued a confirmation. The person signing the booking form (that incorporates these terms and conditions) warrants that they have full authority to do so on behalf of all persons whose name appears thereon and confirms that all such persons are fully aware of and understand these terms and conditions. The said contract, including all matters rising from it, is subject to Law and the exclusive jurisdiction of the UAE courts. No employees or representatives of houseoftours.com have any right to alter, vary or waive any of these terms and conditions, nor to undertake any liability whatsoever on behalf of houseoftours.com, unless authorized in writing and signed by the CEO of houseoftours.com houseoftours.com reserves the right to decline any booking at their discretion without further explanation.
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